These Terms of Service govern access to and use of our website and apply to all orders placed by users through the website.
By accessing the website and completing a purchase, users acknowledge that they have read, understood, and agreed to these Terms of Service.
Users may create a personal account to facilitate order management and tracking.
Users agree to provide accurate and up-to-date information and to maintain the confidentiality of their account credentials.
All actions performed through a user account are deemed authorized by the account holder.
We may temporarily known suspend access to the website for maintenance, updates, or technical operations.
We are not responsible for interruptions or limitations resulting from technical issues, maintenance activities, or external factors, to the extent permitted by applicable law.
Products displayed on the website are presented with care, including images and essential product information.
Minor variations in color, size, or appearance may occur due to display or manufacturing limitations.
In the event of an obvious error, such as incorrect pricing, inaccurate descriptions, or product unavailability, we will notify the user and offer a correction or order cancellation at no cost.
If a product becomes unavailable after an order has been confirmed, the customer will be informed and offered an alternative solution or a full refund.
All prices shown on the website are in U.S. dollars and include applicable taxes.
No mandatory additional fees will be added at checkout.
The ordering process includes the following steps:
Once payment is successfully completed, the order is considered confirmed and a confirmation email is sent.
Accepted payment methods may include major credit and debit cards processed through certified and secure payment service providers.
Processing Cutoff Date:
All orders include free shipping within the United States.
Estimated delivery time is 6–15 business days after shipment.
Additional details are available in our Shipping Policy.
This approach supports efficient inventory management and compliance with applicable consumer protection requirements.
Further details are outlined in our Order Cancellation Policy.
Customers may request a return within 45 days of receiving their order.
Returned items must be unused, undamaged, complete, and, where possible, in their original packaging.
A prepaid return shipping label is included inside the package, allowing customers to return items using the provided label.
Refunds are processed within 2–6 business days after returned items are received and verified.
Additional details are available in our Return, Exchange, or Refund Policy.
We process personal information in accordance with applicable United States privacy and data protection laws.
Personal data is used solely for:
Users may have rights related to access, correction, deletion, and limitation of personal data processing, as permitted by law.
These Terms of Service are governed by the laws of the United States.
In the event of a dispute, users are encouraged to contact customer support to seek an informal resolution.
If no resolution is reached, disputes will be handled in accordance with applicable U.S. consumer protection and jurisdictional rules.
For questions regarding orders, payments, shipping, or consumer rights, please contact us using the information below:
Email: sysadmin@havenmyden.com
Phone: +65 (833) 67665
Address: 31 JURONG WEST STREET 41 #08-24, SINGAPORE 649412, SINGAPORE
Business Hours: Monday–Friday, 9:30 AM – 4:30 PM (excluding public holidays)
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