Cookie Policy

1. Definition and Scope

This Cookie Policy applies to all pages and online services available on our website.
Its purpose is to inform users about the use of cookies, their functions, and the available options to manage cookie preferences.

A cookie is a small text file stored on a user’s device (computer, tablet, or smartphone) when visiting the website.
Cookies support the technical operation of the website, enhance user experience, and enable traffic analysis for performance optimization.

2. Types of Cookies Used

We use several categories of cookies to ensure smooth, secure, and functional website navigation, as well as to collect anonymous usage data.

• Essential Cookies
  These cookies are necessary for core website functionality, such as shopping cart operation, session management, and security.
  Disabling these cookies may cause significant website functionality issues.
• Performance Cookies
  These cookies collect anonymous statistical data regarding website usage and visited pages.
  The information helps us improve website performance and usability.
• Functional Cookies
  These cookies allow the website to remember user preferences and contribute to a more personalized browsing experience.
• Advertising or Targeting Cookies (if applicable)
  These cookies may be used to display content aligned with user interests.
  They are activated only with the user’s explicit consent, where required.

3. Purpose of Cookie Use

Cookies are used solely for legitimate and clearly defined purposes, including:

• Order tracking and management
• Facilitating communication with users (order confirmations, service updates, shipping notifications)
• Improving website services and user experience
• Complying with applicable legal obligations

No non-essential cookies are used without prior user consent where required by law.

4. Consent and Cookie Management

When users visit the website for the first time, a cookie notice may appear allowing them to:

• Accept all cookies
• Decline non-essential cookies
• Customize cookie preferences by category

Users may modify or withdraw their consent at any time through browser settings or available website options.
Disabling certain technical cookies may limit access to specific website features.

5. Personal Data Protection

Information collected through cookies may, in some cases, be considered personal information.
Such data is processed in accordance with applicable United States privacy and data protection laws.
We apply principles of transparency, security, data minimization, and limited retention.

6. Cookie Retention Period

Cookies are stored only for the duration necessary to fulfill their respective purposes, generally for a maximum period of 12 months.
After this period, users may be asked to renew their cookie preferences.

7. Contact Information

For questions related to the use of cookies or the exercise of data-related rights, please contact us using the information below:

Email: sysadmin@havenmyden.com
Phone: +65 (833) 67665
Address: 31 JURONG WEST STREET 41 #08-24, SINGAPORE 649412, SINGAPORE
Business Hours: Monday–Friday, 9:30 AM – 4:30 PM (excluding public holidays)